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====== IT Services for Particle Physics ====== | ====== IT Services for Particle Physics ====== | ||
- | [[#Printing|{{https://openclipart.org/image/128px/svg_to_png/34897/warszawinka-printer.png | Printing }}]] | + | | **Accounts** [[it_services:pf#Accounts|{{ user_icon_3.svg.png?120 |Accounts}}]] | **Backup** [[it_services:fi:backuplaptopconf |{{ backup.png?120 |Backup}}]] | **Printing** [[it_services:pf:Printing|{{ 48px-document-print.svg.png?120 |Printing}}]] | **Scanning** [[it_services:pf:scan|{{ scanner.png?120 |Scanning}}]] | |
+ | | **Useful links** [[it_services:pf#useful_links|{{ emblem-important-yellow.svg.png?120 |Useful links}}]] | **IT Helpdesk** [[it_services:pf#it_helpdesk|{{ help-contents.png?120 |IT Helpdesk}}]] | **Procurements** [[it_services:pf#procurements|{{ emblem-sales.png?120 |Procurements}}]] | | ||
---- | ---- | ||
- | ===== Printing ===== | + | ====== Accounts ====== |
- | **Disclaimer**: Printing is only provided for machines connected to the network via network cable. If you try to print wireless you might not succeed. If you need to print a document, I suggest you transfer it to ''teddi.hep.lu.se'' first. | + | ===== Particle Physics account ===== |
- | Printing is mostly provided by the //CUPS// server ''cups.hep.lu.se''. | + | The Particle Physics account gives access to the following services: |
- | **Servers** and **Workstations** are automatically connected to all the printers served by it. | + | - Division ssh gateway |
+ | - print system at particle physics | ||
+ | - storage access via Samba for windows and MacOS (only upon request) | ||
- | These can be usually seen by issuing | + | ==== Division ssh gateway ==== |
+ | Gives access to machines inside the division, mostly servers and workstations. | ||
+ | To get an account on the division gateway contact [[:florido_paganelli|Florido]]. | ||
+ | Used mainly to access servers within particle physics nowadays | ||
- | lpstat -a | + | ===== Clusters ===== |
- | + | ||
- | at the command line. Example: | + | |
- | <code>pflorido@teddi:~$ lpstat -a | + | [[:aurora_cluster|Aurora]]: big computations, in collaboration with [[https://www.lunarc.lu.se|Lunarc]] |
- | clw1 accepting requests since tor 13 feb 2014 19.06.24 | + | |
- | clw1_trans accepting requests since fre 3 maj 2013 09.55.58 | + | |
- | clw2 accepting requests since tis 25 feb 2014 14.43.41 | + | |
- | lw1 accepting requests since tis 25 feb 2014 16.35.50 | + | |
- | lw4 accepting requests since tis 25 feb 2014 08.52.57 | + | |
- | lw4_hpdrivertest accepting requests since mån 18 nov 2013 10.47.04 | + | |
- | Ricoh accepting requests since ons 15 jan 2014 17.26.31 | + | |
- | </code> | + | |
- | If you have a personal machine or a windows machine you should read further. | + | ===== LUCAT accounts ===== |
- | ==== Installation ==== | + | I can help out with Lucat issues. This includes: |
+ | * Permissions on your LUCAT ID | ||
+ | * Temporary eduroam WiFi accounts for conference participants | ||
- | **Linux laptops** and **Apple or Windows machines** would need to install all the printers manually. | + | ===== Doors ===== |
- | :!: In our division the printers are not publicly shown in the network, so don't get fooled! if you see a printer in the printer browser might not be ours. Follow the instructions below to be on the safe side. | + | I can help fixing issues with doors access. |
- | === GNU/Linux === | ||
- | Get to the printer room **B315a** and note the printer names. You will need those later. | + | ---- |
- | There are four ways of installing the drivers: | ||
- | == 1) Safe and Tedious (recommended) == | + | ===== IT Helpdesk ===== |
- | Root privileges: not needed | + | I take care of helping the staff with their computing. |
+ | * Technical issues and office devices (screens, keyboards etc) | ||
+ | * What hardware to buy and ordering hardware | ||
+ | * Software maintenance and helpdesk | ||
+ | * Office hours: every day 11:00 - 12:00 | ||
+ | * Available via email anytime. Contact me to book a time outside the above. | ||
- | use your printer system configurator to add the printer. It may vary depending on distributions. | ||
- | When asked for the printer, choose to add a **network printer** and type in the URL: | + | ---- |
- | ipp://cups.hep.lu.se:631/printers/<printername> | + | ===== Procurements ===== |
+ | I can help out sorting out some of the details of public procurements. Sweden and LU have somewhat strict rules, you can't just buy from anyone. | ||
| | ||
- | e.g. | ||
- | ipp://cups.hep.lu.se:631/printers/lw1 | + | ---- |
- | + | ===== Useful links ===== | |
- | Repeat the above for each printer you want to add. | + | |
- | + | ||
- | This should not require drivers, as they are provided by the CUPS server. Some newer versions of CUPS seem to have problem accepting this fact :-D. | + | |
- | + | ||
- | Once installed, test with ''lpstat -a'', you should see the list of configured printers. | + | |
- | + | ||
- | == 2) Quick and Advanced (recommended for experts) == | + | |
- | Root privileges: needed | + | |
- | + | ||
- | The printers can be added directly to the current cups configuration using a configuration file. | + | |
- | :!: **Be careful**: backup ''/etc/cups/printers.conf'' before you proceed! | + | |
- | + | ||
- | Follow these steps: | + | |
- | - become root and shut down cups (may vary depending on distribution): <code>sudo service cups stop</code> | + | |
- | - download this file (sorry I didn't have the time to craft this yet... stay tuned) | + | |
- | - merge or add the contents of the file at the end of your ''/etc/cups/printers.conf'' file and save. | + | |
- | - restart cups <code>sudo service cups start</code> | + | |
- | - test with ''lpstat -a'', you should see the list of configured printers. | + | |
- | + | ||
- | == 3) Hackish and Fastest == | + | |
- | Root privileges: needed | + | |
- | + | ||
- | :!: This solution might prevent you to use printers outside the Particle Physics division. Use it only if you know where to put your hands. | + | |
- | + | ||
- | Follow these steps: | + | |
- | + | ||
- | - become root and shut down cups (may vary depending on distribution): <code>sudo service cups stop</code> | + | |
- | - add this line to ''/etc/cups/client.conf'' (create it if it doesn't exist): <code>ServerName cups.hep.lu.se</code> | + | |
- | - test with ''lpstat -a'', you should see the list of all configured printers. | + | |
- | + | ||
- | If you use this, remember to comment out the ''ServerName'' line in ''client.conf'' and restart ''cups'' if you travel to a location outside the premises of our division. | + | |
- | + | ||
- | == 4) Evil and Time-consuming == | + | |
- | Root privileges: might be needed if you need to install new drivers | + | |
- | + | ||
- | :?: Why is this evil? because this bypasses the print server. That means that is more likely to jam the print queue in the printer itself (will need a restart) and jam the printer itself if the driver is misconfigured (hopefully a restart will be enough LOL). Use at your own risk. | + | |
- | + | ||
- | Install the printer drivers yourself, and then install the printer by getting its network address. | + | |
- | + | ||
- | This may vary depending on the printer vendor, and Linux may or may not have the drivers. | + | |
- | + | ||
- | In short, all you need to do is to provide the hostname of the printer. In most cases it will work if you use | + | |
- | + | ||
- | socket://<printer FQDN>:9100 | + | |
- | + | ||
- | e.g. | + | |
- | + | ||
- | socket://clw1.hep.lu.se:9100 | + | |
- | + | ||
- | + | ||
- | === Windows === | + | |
- | + | ||
- | I will write them when I have time. For the moment being, the only thing I can suggest is: | + | |
- | + | ||
- | - Go to Printers and Faxes and add a new printer | + | |
- | - When asked for a new printer, select network printer (TCP/IP) | + | |
- | - Add the printer this way: <code>http://cups.hep-lu.se:631/printers/printername</code> e.g. <code>http://cups.hep.lu.se:631/printers/lw1</code> | + | |
- | - You will be asked for drivers: | + | |
- | - If you have an account on teddi, you might access the drivers folder by entering ''\\PONGO\shared\windows\drivers'' in explorer file manager windows. You might be asked for access credentials. | + | |
- | - If you don't have an account on teddi, try on Windows Update. If you're lucky windows will find them for you. | + | |
- | - If Windows update didn't help, come and ask me, I have the drivers. | + | |
- | - If I am not at the division, get the drivers from the vendor. | + | |
- | - When the drivers have been installed, you should be able to use the printer. | + | |
- | + | ||
- | === MacOS X === | + | |
- | + | ||
- | No idea. OSX uses the same CUPS system as linux ,so I guess it's easy. If anybody wants to write this, contact me. | + | |
- | + | ||
- | + | ||
- | ==== Printers Status ==== | + | |
- | + | ||
- | You can check the printers status by connecting to the print server using your browser, at the link cups.hep.lu.se:631. It is only visible within the division. | + | |
+ | * [[http://www.hep.lu.se/staff/paganelli/fileshare/2017doktoranddagen/ITservices_path.sozi.html | Summary infographic of IT services at Particle Physics, written for Doktoranddagen 2017 ]] | ||
+ | * [[http://www.hep.lu.se/courses/MNXB01/|MNXB01 Programming course for scientists ]] | ||
+ | * [[http://www.hep.lu.se/courses/MNXB01/2015/MNXB01-tutorial-1b.pdf|Introduction to Linux Command Line]] by [[http://www.hep.lu.se/staff/konya/|Balázs Kónya]] | ||
---- | ---- | ||
- | Happy printing! | + | // Images courtesy of www.openclipart.org // |