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it_services [2014/04/03 12:47]
florido
it_services [2022/08/15 12:16]
florido [Division-specific IT services]
Line 1: Line 1:
-====== IT services ​managed ​by me ======+====== ​Overview of IT services ​====== 
 + 
 +Here's a quick overview of IT services at Lund University. 
 + 
 +===== LDC services, for everyone at LU ====== 
 +Main IT services are provided ​by LDC (Lunds DataCentral). These services can be accessed using a LUCAT account.  
 + 
 +An overview of the services can now be found at https://​it.lu.se (requires LUCAT login) 
 + 
 +Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. 
 +Below I try to summarize useful links, but they keep changing all the time. I apologize if they are incorrect. 
 + 
 +I try to summarize some links: 
 +  * Mail system (Exchange) 
 +    * Swedish: https://​luservicedesk.service-now.com/​support?​id=search_swe&​spa=1&​t=kb_se&​q=e-post 
 +    * English: https://​luservicedesk.service-now.com/​support_en?​id=search_en&​spa=1&​t=kb_en&​q=e-mail 
 +      * **NOTE:** Do not confuse your //LUCAT ID// and your //LU Email Address//:  
 +        * //​LucatID@lu.se//​ <= this is your full //LUCAT ID//                 
 +        * //​Your.name@hep.lu.se//​ <= this is your //email address// 
 +        * That is, you **can'​t send an email to LucatID@lu.se** .              
 + 
 +  * wireless network (eduroam) 
 +    * https://​luservicedesk.service-now.com/​support/?​id=search_swe&​t=&​q=eduroam&​search= 
 +  * LUCAT identity access 
 +    * Edit your details: 
 +      * https://​lucat.lu.se/​ 
 +    * Change/​reset your LUCAT password: 
 +      * https://​passport.lu.se 
 +        * If the above doesn'​t work contact Florido.  
 +  * VPN 
 +    * https://​luservicedesk.service-now.com/​support/?​id=search_swe&​spa=1&​t=kb_se&​q=vpn 
 +    * [[:​it_tips:​luvpn | How to Connect to LU VPN with Linux]] 
 +  * Software 
 +    * https://​program.ldc.lu.se/​ 
 +  * IT Procurement agreements 
 +    * https://​lupin.adm.lu.se/​ 
 +  * user certificates 
 +    * https://​www.ldc.lu.se/​tjanster/​it-sakerhet/​certifikat 
 +  * administrative systems ​  
 +    * https://​www.medarbetarwebben.lu.se/​administrativa-system 
 +  * networking infrastructure 
 +    * ask Florido 
 + 
 +For updated information on these, refer to LDC pages: ​ https://​www.ldc.lu.se/​ 
 + 
 +For user oriented documentation: ​ https://​support.lu.se/​ 
 + 
 +===== Department of Physics services ====== 
 +Some IT services are maintained by the Department of Physics. These can be accessed using a LUCAS account. The LUCAS account username is usually the same as the LUCAT account, while the password for the LUCAS account differs from the LUCAT account. 
 + 
 +To access these services contact ​ [[:Florido Paganelli | Florido]] 
 + 
 +These are: 
 +  * Cloud backup OwnCloud 
 +    * Similar to dropbox. Contact Florido for an account and details. If you have a laptop from the division, an account will be created for you. If you don't know what this is, please contact ​me ASAP. 
 +  * Indico server  
 +    * https://​indico.lucas.lu.se/​  
 + 
 +===== Division-specific IT services ​===== 
 + 
 +Some of these services require a local account for the specific division. If you need such account please contact [[:Florido Paganelli | Florido]]
  
 [[:​it_services:​pf| IT Services for Particle Physics]] [[:​it_services:​pf| IT Services for Particle Physics]]
it_services.txt · Last modified: 2022/08/15 12:16 by florido

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