User Tools

Site Tools


it_services

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
it_services [2019/05/14 10:00]
florido
it_services [2022/08/15 12:16]
florido [Division-specific IT services]
Line 3: Line 3:
 Here's a quick overview of IT services at Lund University. Here's a quick overview of IT services at Lund University.
  
-==== LDC services, for everyone at LU ===== +===== LDC services, for everyone at LU ====== 
-Main IT services are provided by LDC (Lunds DataCentral). +Main IT services are provided by LDC (Lunds DataCentral). These services can be accessed using a LUCAT account.  
-These are+ 
 +An overview of the services can now be found at https://​it.lu.se (requires LUCAT login) 
 + 
 +Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. 
 +Below I try to summarize useful links, but they keep changing all the time. I apologize if they are incorrect. 
 + 
 +I try to summarize some links: 
 +  * Mail system (Exchange) 
 +    * Swedish: https://​luservicedesk.service-now.com/​support?​id=search_swe&​spa=1&​t=kb_se&​q=e-post 
 +    * English: https://​luservicedesk.service-now.com/​support_en?​id=search_en&​spa=1&​t=kb_en&​q=e-mail 
 +      * **NOTE:** Do not confuse your //LUCAT ID// and your //LU Email Address//:  
 +        * //​LucatID@lu.se//​ <= this is your full //LUCAT ID//                 
 +        * //​Your.name@hep.lu.se//​ <= this is your //email address// 
 +        * That is, you **can'​t send an email to LucatID@lu.se** .              
   * wireless network (eduroam)   * wireless network (eduroam)
     * https://​luservicedesk.service-now.com/​support/?​id=search_swe&​t=&​q=eduroam&​search=     * https://​luservicedesk.service-now.com/​support/?​id=search_swe&​t=&​q=eduroam&​search=
   * LUCAT identity access   * LUCAT identity access
-    * https://​lucat.lu.se/​+    ​* Edit your details: 
 +      ​* https://​lucat.lu.se/​ 
 +    * Change/​reset your LUCAT password: 
 +      * https://​passport.lu.se 
 +        * If the above doesn'​t work contact Florido. ​
   * VPN   * VPN
-    * https://​luservicedesk.service-now.com/​support/?​id=search_swe&​t=&​q=vpn&​search=+    * https://​luservicedesk.service-now.com/​support/?​id=search_swe&spa=1&t=kb_se&q=vpn 
 +    * [[:​it_tips:​luvpn | How to Connect to LU VPN with Linux]]
   * Software   * Software
     * https://​program.ldc.lu.se/​     * https://​program.ldc.lu.se/​
   * IT Procurement agreements   * IT Procurement agreements
 +    * https://​lupin.adm.lu.se/​
   * user certificates   * user certificates
 +    * https://​www.ldc.lu.se/​tjanster/​it-sakerhet/​certifikat
   * administrative systems  ​   * administrative systems  ​
 +    * https://​www.medarbetarwebben.lu.se/​administrativa-system
   * networking infrastructure   * networking infrastructure
 +    * ask Florido
  
 For updated information on these, refer to LDC pages: ​ https://​www.ldc.lu.se/​ For updated information on these, refer to LDC pages: ​ https://​www.ldc.lu.se/​
Line 23: Line 46:
 For user oriented documentation: ​ https://​support.lu.se/​ For user oriented documentation: ​ https://​support.lu.se/​
  
-==== Department of Physics services ===== +===== Department of Physics services ​====== 
-Some IT services are maintained by the Department of Physics. ​+Some IT services are maintained by the Department of Physics. ​These can be accessed using a LUCAS account. The LUCAS account username is usually the same as the LUCAT account, while the password for the LUCAS account differs from the LUCAT account. 
 + 
 +To access these services contact ​ [[:Florido Paganelli | Florido]] 
 These are: These are:
-  * Mail server 
   * Cloud backup OwnCloud   * Cloud backup OwnCloud
 +    * Similar to dropbox. Contact Florido for an account and details. If you have a laptop from the division, an account will be created for you. If you don't know what this is, please contact me ASAP.
   * Indico server ​   * Indico server ​
     * https://​indico.lucas.lu.se/ ​     * https://​indico.lucas.lu.se/ ​
  
-===== Other IT services =====+===== Division-specific ​IT services ===== 
 + 
 +Some of these services require a local account for the specific division. If you need such account please contact [[:Florido Paganelli | Florido]]
  
 [[:​it_services:​pf| IT Services for Particle Physics]] [[:​it_services:​pf| IT Services for Particle Physics]]
it_services.txt · Last modified: 2022/08/15 12:16 by florido

Accessibility Statement