it_services
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it_services [2022/01/17 14:10] florido |
it_services [2022/08/15 12:09] florido |
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| ===== LDC services, for everyone at LU ====== | ===== LDC services, for everyone at LU ====== | ||
| - | Main IT services are provided by LDC (Lunds DataCentral). | + | Main IT services are provided by LDC (Lunds DataCentral). An overview of the services can now be found at https://it.lu.se (requires LUCAT login) |
| - | Unfortunately the LU/LDC knowledge base platform is unable to provide a centralized way of accessing information. | + | |
| + | Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. | ||
| Below I try to summarize useful links, but they keep changing all the time. I apologize if they are incorrect. | Below I try to summarize useful links, but they keep changing all the time. I apologize if they are incorrect. | ||
| - | |||
| - | An overview of the services can now be found at https://it.lu.se (requires LUCAT login) | ||
| I try to summarize some links: | I try to summarize some links: | ||
| Line 14: | Line 13: | ||
| * Swedish: https://luservicedesk.service-now.com/support?id=search_swe&spa=1&t=kb_se&q=e-post | * Swedish: https://luservicedesk.service-now.com/support?id=search_swe&spa=1&t=kb_se&q=e-post | ||
| * English: https://luservicedesk.service-now.com/support_en?id=search_en&spa=1&t=kb_en&q=e-mail | * English: https://luservicedesk.service-now.com/support_en?id=search_en&spa=1&t=kb_en&q=e-mail | ||
| + | * **NOTE:** Do not confuse your //LUCAT ID// and your //LU Email Address//: | ||
| + | * //LucatID@lu.se// <= this is your full //LUCAT ID// | ||
| + | * //Your.name@hep.lu.se// <= this is your //email address// | ||
| + | * That is, you **can't send an email to LucatID@lu.se** . | ||
| + | |||
| * wireless network (eduroam) | * wireless network (eduroam) | ||
| * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=eduroam&search= | * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=eduroam&search= | ||
| Line 34: | Line 38: | ||
| * https://www.medarbetarwebben.lu.se/administrativa-system | * https://www.medarbetarwebben.lu.se/administrativa-system | ||
| * networking infrastructure | * networking infrastructure | ||
| - | * ask Florido or Lennart | + | * ask Florido |
| For updated information on these, refer to LDC pages: https://www.ldc.lu.se/ | For updated information on these, refer to LDC pages: https://www.ldc.lu.se/ | ||
| Line 44: | Line 48: | ||
| These are: | These are: | ||
| * Cloud backup OwnCloud | * Cloud backup OwnCloud | ||
| - | * Similar to dropbox. Contact Florido or Lennart for an account and details. | + | * Similar to dropbox. Contact Florido for an account and details. If you have a laptop from the division, an account will be created for you. If you don't know what this is, please contact me ASAP. |
| * Indico server | * Indico server | ||
| * https://indico.lucas.lu.se/ | * https://indico.lucas.lu.se/ | ||
it_services.txt · Last modified: 2022/08/15 12:16 by florido
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