it_services
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it_services [2022/05/09 12:33] florido |
it_services [2022/08/15 12:16] florido [Division-specific IT services] |
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| ===== LDC services, for everyone at LU ====== | ===== LDC services, for everyone at LU ====== | ||
| - | Main IT services are provided by LDC (Lunds DataCentral). An overview of the services can now be found at https://it.lu.se (requires LUCAT login) | + | Main IT services are provided by LDC (Lunds DataCentral). These services can be accessed using a LUCAT account. |
| + | |||
| + | An overview of the services can now be found at https://it.lu.se (requires LUCAT login) | ||
| Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. | Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. | ||
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| * Swedish: https://luservicedesk.service-now.com/support?id=search_swe&spa=1&t=kb_se&q=e-post | * Swedish: https://luservicedesk.service-now.com/support?id=search_swe&spa=1&t=kb_se&q=e-post | ||
| * English: https://luservicedesk.service-now.com/support_en?id=search_en&spa=1&t=kb_en&q=e-mail | * English: https://luservicedesk.service-now.com/support_en?id=search_en&spa=1&t=kb_en&q=e-mail | ||
| + | * **NOTE:** Do not confuse your //LUCAT ID// and your //LU Email Address//: | ||
| + | * //LucatID@lu.se// <= this is your full //LUCAT ID// | ||
| + | * //Your.name@hep.lu.se// <= this is your //email address// | ||
| + | * That is, you **can't send an email to LucatID@lu.se** . | ||
| + | |||
| * wireless network (eduroam) | * wireless network (eduroam) | ||
| * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=eduroam&search= | * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=eduroam&search= | ||
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| ===== Department of Physics services ====== | ===== Department of Physics services ====== | ||
| - | Some IT services are maintained by the Department of Physics. | + | Some IT services are maintained by the Department of Physics. These can be accessed using a LUCAS account. The LUCAS account username is usually the same as the LUCAT account, while the password for the LUCAS account differs from the LUCAT account. |
| + | |||
| + | To access these services contact [[:Florido Paganelli | Florido]] | ||
| These are: | These are: | ||
| * Cloud backup OwnCloud | * Cloud backup OwnCloud | ||
| Line 48: | Line 58: | ||
| ===== Division-specific IT services ===== | ===== Division-specific IT services ===== | ||
| + | |||
| + | Some of these services require a local account for the specific division. If you need such account please contact [[:Florido Paganelli | Florido]] | ||
| [[:it_services:pf| IT Services for Particle Physics]] | [[:it_services:pf| IT Services for Particle Physics]] | ||
it_services.txt · Last modified: 2022/08/15 12:16 by florido
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