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====== Overview of IT services ======

Here's a quick overview of IT services at Lund University.

===== LDC services, for everyone at LU ======
Main IT services are provided by LDC (Lunds DataCentral). An overview of the services can now be found at https://it.lu.se (requires LUCAT login)

Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information.
Below I try to summarize useful links, but they keep changing all the time. I apologize if they are incorrect.

I try to summarize some links:
  * Mail system (Exchange)
    * Swedish: https://luservicedesk.service-now.com/support?id=search_swe&spa=1&t=kb_se&q=e-post
    * English: https://luservicedesk.service-now.com/support_en?id=search_en&spa=1&t=kb_en&q=e-mail
  * wireless network (eduroam)
    * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=eduroam&search=
  * LUCAT identity access
    * Edit your details:
      * https://lucat.lu.se/
    * Change/reset your LUCAT password:
      * https://passport.lu.se
        * If the above doesn't work contact Florido. 
  * VPN
    * https://luservicedesk.service-now.com/support/?id=search_swe&spa=1&t=kb_se&q=vpn
    * [[:it_tips:luvpn | How to Connect to LU VPN with Linux]]
  * Software
    * https://program.ldc.lu.se/
  * IT Procurement agreements
    * https://lupin.adm.lu.se/
  * user certificates
    * https://www.ldc.lu.se/tjanster/it-sakerhet/certifikat
  * administrative systems  
    * https://www.medarbetarwebben.lu.se/administrativa-system
  * networking infrastructure
    * ask Florido

For updated information on these, refer to LDC pages:  https://www.ldc.lu.se/

For user oriented documentation:  https://support.lu.se/

===== Department of Physics services ======
Some IT services are maintained by the Department of Physics. 
These are:
  * Cloud backup OwnCloud
    * Similar to dropbox. Contact Florido for an account and details. If you have a laptop from the division, an account will be created for you. If you don't know what this is, please contact me ASAP.
  * Indico server 
    * https://indico.lucas.lu.se/ 

===== Division-specific IT services =====

[[:it_services:pf| IT Services for Particle Physics]]

[[:it_services:mf| IT Services for Mathematical Physics]]

[[:it_services:other| Various information on other IT Services]]
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