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it_services [2021/01/12 15:04]
it_services [2022/08/15 12:16] (current)
florido [Division-specific IT services]
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 ===== LDC services, for everyone at LU ====== ===== LDC services, for everyone at LU ======
-Main IT services are provided by LDC (Lunds DataCentral). +Main IT services are provided by LDC (Lunds DataCentral). These services can be accessed using a LUCAT account.  
-These are+ 
 +An overview of the services can now be found at https://​ (requires LUCAT login) 
 +Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. 
 +Below I try to summarize useful links, but they keep changing all the time. I apologize if they are incorrect. 
 +I try to summarize some links: 
 +  * Mail system (Exchange) 
 +    * Swedish: https://​​support?​id=search_swe&​spa=1&​t=kb_se&​q=e-post 
 +    * English: https://​​support_en?​id=search_en&​spa=1&​t=kb_en&​q=e-mail 
 +      * **NOTE:** Do not confuse your //LUCAT ID// and your //LU Email Address//:  
 +        * //​​ <= this is your full //LUCAT ID//                 
 +        * //​​ <= this is your //email address// 
 +        * That is, you **can'​t send an email to** .              
   * wireless network (eduroam)   * wireless network (eduroam)
     * https://​​support/?​id=search_swe&​t=&​q=eduroam&​search=     * https://​​support/?​id=search_swe&​t=&​q=eduroam&​search=
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     * https://​​administrativa-system     * https://​​administrativa-system
   * networking infrastructure   * networking infrastructure
-    * ask Florido ​or Lennart+    * ask Florido
 For updated information on these, refer to LDC pages: ​ https://​​ For updated information on these, refer to LDC pages: ​ https://​​
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 ===== Department of Physics services ====== ===== Department of Physics services ======
-Some IT services are maintained by the Department of Physics. ​+Some IT services are maintained by the Department of Physics. ​These can be accessed using a LUCAS account. The LUCAS account username is usually the same as the LUCAT account, while the password for the LUCAS account differs from the LUCAT account. 
 +To access these services contact ​ [[:Florido Paganelli | Florido]] 
 These are: These are:
-  * Mail server 
   * Cloud backup OwnCloud   * Cloud backup OwnCloud
-    * Similar to dropbox. Contact Florido ​or Lennart ​for an account and details.+    * Similar to dropbox. Contact Florido for an account and details. If you have a laptop from the division, an account will be created for you. If you don't know what this is, please contact me ASAP.
   * Indico server ​   * Indico server ​
     * https://​ ​     * https://​ ​
 ===== Division-specific IT services ===== ===== Division-specific IT services =====
 +Some of these services require a local account for the specific division. If you need such account please contact [[:Florido Paganelli | Florido]]
 [[:​it_services:​pf| IT Services for Particle Physics]] [[:​it_services:​pf| IT Services for Particle Physics]]
it_services.1610463865.txt.gz · Last modified: 2021/01/12 15:04 by florido

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