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it_services [2022/01/17 14:12]
florido
it_services [2022/08/15 12:16] (current)
florido [Division-specific IT services]
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 ===== LDC services, for everyone at LU ====== ===== LDC services, for everyone at LU ======
-Main IT services are provided by LDC (Lunds DataCentral). An overview of the services can now be found at https://​it.lu.se (requires LUCAT login)+Main IT services are provided by LDC (Lunds DataCentral). ​These services can be accessed using a LUCAT account.  
 + 
 +An overview of the services can now be found at https://​it.lu.se (requires LUCAT login)
  
 Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information.
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     * Swedish: https://​luservicedesk.service-now.com/​support?​id=search_swe&​spa=1&​t=kb_se&​q=e-post     * Swedish: https://​luservicedesk.service-now.com/​support?​id=search_swe&​spa=1&​t=kb_se&​q=e-post
     * English: https://​luservicedesk.service-now.com/​support_en?​id=search_en&​spa=1&​t=kb_en&​q=e-mail     * English: https://​luservicedesk.service-now.com/​support_en?​id=search_en&​spa=1&​t=kb_en&​q=e-mail
 +      * **NOTE:** Do not confuse your //LUCAT ID// and your //LU Email Address//: ​
 +        * //​LucatID@lu.se//​ <= this is your full //LUCAT ID//                ​
 +        * //​Your.name@hep.lu.se//​ <= this is your //email address//
 +        * That is, you **can'​t send an email to LucatID@lu.se** .             
 +
   * wireless network (eduroam)   * wireless network (eduroam)
     * https://​luservicedesk.service-now.com/​support/?​id=search_swe&​t=&​q=eduroam&​search=     * https://​luservicedesk.service-now.com/​support/?​id=search_swe&​t=&​q=eduroam&​search=
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     * https://​www.medarbetarwebben.lu.se/​administrativa-system     * https://​www.medarbetarwebben.lu.se/​administrativa-system
   * networking infrastructure   * networking infrastructure
-    * ask Florido ​or Lennart+    * ask Florido
  
 For updated information on these, refer to LDC pages: ​ https://​www.ldc.lu.se/​ For updated information on these, refer to LDC pages: ​ https://​www.ldc.lu.se/​
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 ===== Department of Physics services ====== ===== Department of Physics services ======
-Some IT services are maintained by the Department of Physics. ​+Some IT services are maintained by the Department of Physics. ​These can be accessed using a LUCAS account. The LUCAS account username is usually the same as the LUCAT account, while the password for the LUCAS account differs from the LUCAT account. 
 + 
 +To access these services contact ​ [[:Florido Paganelli | Florido]] 
 These are: These are:
   * Cloud backup OwnCloud   * Cloud backup OwnCloud
-    * Similar to dropbox. Contact Florido ​or Lennart ​for an account and details.+    * Similar to dropbox. Contact Florido for an account and details. If you have a laptop from the division, an account will be created for you. If you don't know what this is, please contact me ASAP.
   * Indico server ​   * Indico server ​
     * https://​indico.lucas.lu.se/ ​     * https://​indico.lucas.lu.se/ ​
  
 ===== Division-specific IT services ===== ===== Division-specific IT services =====
 +
 +Some of these services require a local account for the specific division. If you need such account please contact [[:Florido Paganelli | Florido]]
  
 [[:​it_services:​pf| IT Services for Particle Physics]] [[:​it_services:​pf| IT Services for Particle Physics]]
it_services.1642428724.txt.gz · Last modified: 2022/01/17 14:12 by florido

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