it_services
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it_services [2019/05/14 10:00] florido [LDC services, for everyone at LU] |
it_services [2022/08/15 12:16] (current) florido [Division-specific IT services] |
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| ===== LDC services, for everyone at LU ====== | ===== LDC services, for everyone at LU ====== | ||
| - | Main IT services are provided by LDC (Lunds DataCentral). | + | Main IT services are provided by LDC (Lunds DataCentral). These services can be accessed using a LUCAT account. |
| - | These are | + | |
| + | An overview of the services can now be found at https://it.lu.se (requires LUCAT login) | ||
| + | |||
| + | Unfortunately the LU/LDC knowledge base platform (ServiceNow) is, in my personal opinion, unable to provide a nice, unique centralized way of accessing information. | ||
| + | Below I try to summarize useful links, but they keep changing all the time. I apologize if they are incorrect. | ||
| + | |||
| + | I try to summarize some links: | ||
| + | * Mail system (Exchange) | ||
| + | * Swedish: https://luservicedesk.service-now.com/support?id=search_swe&spa=1&t=kb_se&q=e-post | ||
| + | * English: https://luservicedesk.service-now.com/support_en?id=search_en&spa=1&t=kb_en&q=e-mail | ||
| + | * **NOTE:** Do not confuse your //LUCAT ID// and your //LU Email Address//: | ||
| + | * //LucatID@lu.se// <= this is your full //LUCAT ID// | ||
| + | * //Your.name@hep.lu.se// <= this is your //email address// | ||
| + | * That is, you **can't send an email to LucatID@lu.se** . | ||
| * wireless network (eduroam) | * wireless network (eduroam) | ||
| * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=eduroam&search= | * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=eduroam&search= | ||
| * LUCAT identity access | * LUCAT identity access | ||
| - | * https://lucat.lu.se/ | + | * Edit your details: |
| + | * https://lucat.lu.se/ | ||
| + | * Change/reset your LUCAT password: | ||
| + | * https://passport.lu.se | ||
| + | * If the above doesn't work contact Florido. | ||
| * VPN | * VPN | ||
| - | * https://luservicedesk.service-now.com/support/?id=search_swe&t=&q=vpn&search= | + | * https://luservicedesk.service-now.com/support/?id=search_swe&spa=1&t=kb_se&q=vpn |
| + | * [[:it_tips:luvpn | How to Connect to LU VPN with Linux]] | ||
| * Software | * Software | ||
| * https://program.ldc.lu.se/ | * https://program.ldc.lu.se/ | ||
| * IT Procurement agreements | * IT Procurement agreements | ||
| + | * https://lupin.adm.lu.se/ | ||
| * user certificates | * user certificates | ||
| + | * https://www.ldc.lu.se/tjanster/it-sakerhet/certifikat | ||
| * administrative systems | * administrative systems | ||
| + | * https://www.medarbetarwebben.lu.se/administrativa-system | ||
| * networking infrastructure | * networking infrastructure | ||
| + | * ask Florido | ||
| For updated information on these, refer to LDC pages: https://www.ldc.lu.se/ | For updated information on these, refer to LDC pages: https://www.ldc.lu.se/ | ||
| Line 23: | Line 46: | ||
| For user oriented documentation: https://support.lu.se/ | For user oriented documentation: https://support.lu.se/ | ||
| - | ==== Department of Physics services ===== | + | ===== Department of Physics services ====== |
| - | Some IT services are maintained by the Department of Physics. | + | Some IT services are maintained by the Department of Physics. These can be accessed using a LUCAS account. The LUCAS account username is usually the same as the LUCAT account, while the password for the LUCAS account differs from the LUCAT account. |
| + | |||
| + | To access these services contact [[:Florido Paganelli | Florido]] | ||
| These are: | These are: | ||
| - | * Mail server | ||
| * Cloud backup OwnCloud | * Cloud backup OwnCloud | ||
| + | * Similar to dropbox. Contact Florido for an account and details. If you have a laptop from the division, an account will be created for you. If you don't know what this is, please contact me ASAP. | ||
| * Indico server | * Indico server | ||
| * https://indico.lucas.lu.se/ | * https://indico.lucas.lu.se/ | ||
| - | ===== Other IT services ===== | + | ===== Division-specific IT services ===== |
| + | |||
| + | Some of these services require a local account for the specific division. If you need such account please contact [[:Florido Paganelli | Florido]] | ||
| [[:it_services:pf| IT Services for Particle Physics]] | [[:it_services:pf| IT Services for Particle Physics]] | ||
it_services.1557828035.txt.gz · Last modified: 2019/05/14 10:00 by florido
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